Information We Collect

We may collect information voluntarily provided through website interactions, forms, contact requests, chatbot or lead assistant flows.

• Name
• Email
• Phone
• Business name
• Business type
• City / state / country
• Current website if applicable
• Service of interest
• Project description or message
• Contact preference
• Information submitted through forms
• Information submitted through chatbot / lead assistant
• Basic technical data such as browser, device, approximate IP or analytics if applicable
• Voluntary files or documents in future phases if applicable

How We Use Information

Information may be used for commercial, operational and follow-up purposes related to the services of Ideas Branding & Automations.

• Respond to information requests
• Prepare business proposals
• Follow up with prospects
• Schedule calls or meetings
• Understand business needs
• Recommend suitable services
• Improve website experience
• Feed an internal CRM / lead dashboard
• Provide client support or follow-up
• Measure internal business results
• Automate attention and follow-up processes

Forms, CTAs and Chatbot

Forms, CTAs and chatbot experiences may collect data voluntarily shared by the user to understand the request and send it to the Ideas Branding & Automations team.

Please do not share sensitive information through forms or chatbot.

Internal CRM / Lead Dashboard

Information may be sent to an internal dashboard or CRM system to organize commercial follow-up.

• Visualize leads
• Classify requests
• Track follow-up status
• Assign internal tasks
• Measure lead sources
• Document commercial history

The CRM or dashboard is intended for internal use only and should not expose personal information publicly.

Sensitive Information

The Ideas Branding & Automations website is not designed to collect sensitive information.

• Medical information
• Sensitive financial information
• Legal confidential information
• Official IDs
• Passwords
• Bank information
• Immigration data
• Information from minors
• Highly sensitive information not required for a business request

Sharing With Service Providers

Information may be processed through tools needed to operate the website, respond to requests, manage leads or run future automations.

• WordPress
• Hosting
• Email
• Google Workspace
• Google Sheets
• Apps Script
• OpenAI or other AI providers if connected
• Make, Zapier or other automation platforms if integrated
• Analytics or advertising tools if added in the future

Ideas Branding & Automations does not sell personal information as a business model.

Cookies and Analytics

This website may use technical cookies necessary to operate the site. Analytics, advertising pixels or future measurement tools may be added later if they are properly reviewed and disclosed.

• Technical cookies
• Analytics if installed
• Advertising pixels if added later
• Future measurement tools

If tools such as Google Analytics, Meta Pixel, advertising tags, heatmaps or other tracking technologies are installed, this policy should be updated.

Data Retention

Information may be retained while there is a business relationship, active request, pending follow-up or reasonable need to maintain operational or commercial history.

Security

Ideas Branding & Automations should apply reasonable practices to protect information received through the website and future connected systems.

• Limited access to authorized personnel
• Protected accounts
• Reasonable storage practices
• Avoid public exposure of sheets, dashboards or internal databases
• Avoid publishing personal information on the public front-end
• Never include API keys, tokens, secrets or credentials in public documents

User Rights

Users may request information about the use of their data and basic actions related to their personal information.

• Access
• Correction
• Deletion
• Stop receiving communications
• Information about the use of their data

Official contact pending confirmation: privacy@ideasbrandingandmkt.com or contact@ideasbrandingandmkt.com.